Doing e-commerce in Southeast Asia,The most frustrating thing for sellers is encountering customers who place orders but do not receive them,Several transactions have been completed,It gives people the feeling of immediately blacklisting her/His impulse。see,chance!Lazada Vietnam website recently launched new features:Block orders、Blackout buyers。The specific operation is as follows:Enter the merchant center homepage --The most popular tool--choice【Merchants block buyers】And perform the following steps:
?。?)Enter the order number of the buyer to be blocked(Just need to fill in one order number);
?。?)choiceshieldreason(Just needchoice最主要的一個reason);
(3)Fill in the detailed reason for blocking,be conducive toLazadaDetailed records。
choice“block(shield)”after,asshieldIf the operation is successful, all orders will be automatically cancelled immediately(Not counted as the fault of the merchant),Buyers will see prompts:“You have been blacklisted by the merchant”。meanwhile,Successfully achievedshieldCustomer information will be displayed on the buyer blacklist。To restore the transaction,Allow buyers to place orders again,Need to be liftedblock(shield)。Please note that:(1)operationshieldOrders previously placed by buyers cannot be cancelled,This feature is only applicable toshieldFuture orders placed by buyers。
?。?)shieldCancelling an order after success will not be counted as the merchant's fault。
?。?)shield買家operation成功后,Business friends can still communicate with buyers through the chat function。however,F(xiàn)inally, let me remind you:Although things are good,Use and cherish it!
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